Privacy Policy

Indian International Economic Service

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

  • Create an account or profile
  • Submit applications for No Objection Certificates (NOC)
  • Contact us for support or inquiries
  • Participate in surveys or feedback forms
  • Subscribe to our newsletters or updates

The types of personal information we may collect include:

  • Name, email address, phone number, and postal address
  • Government identification numbers (PAN, Aadhar, etc.)
  • Financial information related to NOC applications
  • Documents and supporting materials you upload
  • Communication preferences and history

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your NOC applications
  • Verify your identity and eligibility for services
  • Communicate with you about your applications and account
  • Provide customer support and respond to inquiries
  • Send important updates and notifications
  • Improve our services and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Government Agencies: As required by law or regulation, we may share information with relevant government departments and regulatory bodies
  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our services (e.g., hosting, payment processing, customer support)
  • Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and the rights of others
  • Consent: We may share information with your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection practices

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Application data is retained for the duration of the application process and as required by regulatory requirements
  • Account information is retained while your account is active and for a reasonable period thereafter
  • Communication records are retained for customer service and legal compliance purposes
  • Financial records are retained as required by applicable laws and regulations

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to legal and regulatory requirements
  • Portability: You can request a copy of your data in a structured, machine-readable format
  • Objection: You can object to certain processing of your personal information
  • Withdrawal of Consent: You can withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in the Contact Us section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and performance
  • Provide personalized content and services

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to and processed in India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Sending you an email notification (if you have provided an email address)
  • Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Indian International Economic Service

Address: Ministry of Finance, Government of India

Email: privacy@iies.gov.in

Phone: +91-11-23095555

Website: www.iies.gov.in

We will respond to your inquiries within 30 days of receipt.

Last Updated

This Privacy Policy was last updated on October 28, 2025.